Refund and Returns Policy

At Christian World Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help with our hassle-free return and refund policy.

1. Return Policy

We accept returns under the following conditions:

• Items must be returned within [X] days of receiving your order.
• Products must be unused, unworn, unwashed, and in their original condition with tags attached.
• Items must be returned in their original packaging.
• Certain products such as personalized/custom items, undergarments, and clearance sale items are not eligible for returns.

2. Refund Policy

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within [X] business days.
• Shipping fees are non-refundable, except in cases where the item was defective or incorrect.

3. Exchange Policy

• If you need a different size, color, or product, we offer free exchanges (subject to availability).
• Exchanges must be requested within [X] days of receiving your order.
• If the requested item is out of stock, we will issue a refund instead.

4. Return Process

To initiate a return:

1. Contact our customer service team at [Your Email] or [Your Phone Number] with your order number and reason for return.
2. We will provide you with a return authorization and shipping instructions.
3. Pack the item securely and send it to the provided return address.
4. Once received, we will process your refund or exchange within [X] business days.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within [X] days of delivery. We will arrange for a free replacement or full refund, including return shipping costs.

6. Non-Returnable Items

• Customized or personalized items
• Final sale or clearance items
• Undergarments (for hygiene reasons)